JUMP TO SOLUTION Solved

Original topic:

my number is being blocked when placing calls

(Topic created: Tuesday)
191 Views
riskybzns
Asteroid
Options
Galaxy Note Phones

tried calling walmart just a moment ago and their systems says they don't accept blocked/private calls. baffled by this as I have never blocked my number. guess it all makes sense now when my manager yesterday said my call came up as private.

anyone know how to resolve this issue? thanks!

1 Solution


Accepted Solutions
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy Note Phones

You need to contact your carrier and have them fix the issue you can also check to see if you have this setting some Carriers remove it 

open the Phone app

Tap the 3 dots top right 

Settings

then Scroll down to "Supplementary Services" or "Caller ID" and select "Show my Caller ID" to ensure it's set to "Network Default" or "Always Show." 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


View solution in context

1 Reply
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy Note Phones

You need to contact your carrier and have them fix the issue you can also check to see if you have this setting some Carriers remove it 

open the Phone app

Tap the 3 dots top right 

Settings

then Scroll down to "Supplementary Services" or "Caller ID" and select "Show my Caller ID" to ensure it's set to "Network Default" or "Always Show." 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.