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Original topic:

Blurry / Unable to focus Camera - Galaxy S20

(Topic created: 04-01-2020 12:49 PM)
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useruL18y5QeFV
Constellation
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Galaxy S Phones

Hi, I just got my S20 and realized there's focusing issues with the camera. It's still blurry no matter how many times I try to refocus and it only works if I move back much further than I normally would do. 

 

Also, another feedback, it would cool if I could turn on and off my data from the navigation bar instead of going to the settings.

 

Thank you!

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

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userqYYRsjAciT
Asteroid
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Galaxy S Phones

I have the standard S20.

 

I'm having a very similar problem. I can't scan anything with the camera when using apps that involve scanning barcodes or QR codes. It's just too blurry. I can't scan it. Every once in a while, if I back out in the app and then have it open the camera to scan again, it will be just clear enough to make the scan, but that happens very rarely, and only after several tries. Changing the lighting has no effect. The camera seems to work fine when taking pictures normally, such as landscapes, but scanning up close essentially doesn't work. My Pixel didn't have this problem. This is a serious issue for me.

 

The fingerprint scanner is another major issue for another post.

userf9VQsvJ9Xk
Constellation
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Galaxy S Phones

I have the S20 Ultra, and I'm having the exact same issue the focusing problems. 

 

I use android messages for desktop, as well as What's App, and I simply cannot scan the codes with the QR app scanner on the phone because it's just too blurry! It's beyond maddening, and I'm regretting my purchase of the S20. 

 

Samsung needs to get their act together and fix this asap! 

Solution
userEXpbi4r5pO
Constellation
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Galaxy S Phones

Hi,

 

Have you tried reset the camera and phone settings?

 

To reset setting on the phone go to settings > general management> reset> reset settings.

 

To reset camera settings open the camer> tap the settings icon> scroll down to reset. 

 

 

Hope this helps 

useruL18y5QeFV
Constellation
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