Cannot open any notes after update

[userpDCnIJ4Q8I]

Apparently there was an update that forced a new format and won't let me open existing notes unless I install "Samsung Notes add-on", but when I try to do so it "does not allow unknown updates from this source". Google Play Store thinks I have latest update and lists no such "add-on".

[userCltTXvmkVZ · Accepted solution]

I went to settings in Samsung Notes and chose the option to convert my old notes. Now I can access everything once again.

[userVY44LfJad4]

That worked for me too!!! Thak you !! I'm still switching to Google though.

[Members_Mqon3u5]

I called  the so experts with the same problem. They had no solutions. Your suggestion did. Thank you so much, saved  my day.

[userVY44LfJad4]

I'm having the same issue. I go to setting to allow the add on to be installed - and I don't have the option. Now I can't access any of my very important notes and can't get any help. I just want to see my notes so I can copy them into Google and start using that. Because this is just stupid.