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Cricket and Samsung block 5g+

(Topic created: 12-27-2023 08:03 AM)
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Looking on the sim status on my s20 ultra. Preferred voice and data only give me lte option. So I can only get lte and lte plus. I have read that I should get 5g+ with cricket. Is this a Samsung and cricket thing. Should I get a new SIM card? Thanks. 

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LongHiker
Legendary Samsung Care Ambassador
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@usere5ZNW3EDmG The availability of this option is the choice of your carrier, Cricket. You should discuss with them the best way to resolve it. 

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LongHiker
Legendary Samsung Care Ambassador
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@usere5ZNW3EDmG The availability of this option is the choice of your carrier, Cricket. You should discuss with them the best way to resolve it. 

UcanGo
Asteroid
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I've also recently switched carriers from cricket only due to them not providing 5G,,
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