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Firmware update not completed. Internal error 407

(Topic created: 08-14-2020 05:35 PM)
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Capri114
Constellation
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Galaxy S Phones

My S9+ software update did not complete and every 15 minutes this pops up "firmware update could not be completed. Error: Internal error (407).  This is very annoying pop up. Please help!

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Rzax36
Galaxy
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Galaxy S Phones
did a bit of research on your issue and found this thread. it has many confirmed fixes for many similar models to yours. I would give it a full read and try the one best suited to your model. I seen a s9+ fix and a note 9 fix both of which may work for you. Good luck!

https://support.google.com/fi/thread/56884144?hl=en

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Will-i-am702
Comet
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Galaxy S Phones
try hooking it up to smart switch on the computer
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Solution
Rzax36
Galaxy
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Galaxy S Phones
did a bit of research on your issue and found this thread. it has many confirmed fixes for many similar models to yours. I would give it a full read and try the one best suited to your model. I seen a s9+ fix and a note 9 fix both of which may work for you. Good luck!

https://support.google.com/fi/thread/56884144?hl=en
userePlTEl2KHY
Asteroid
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Galaxy S Phones
this worked for my note 9...

Go to 'Settings' > 'Software update' and hit 'UICC Unlock'
It loads for a moment, then says SIM Restricted... Hit 'OK'
It takes you back to the 'Settings' > 'Software update screen'. Hit 'Download and install'
It loads for a moment, then says Your software is up to date...
Then open that notification saying the profile didn't update.
It loads for a minute, then says Profile updated... Hit 'OK'
It loads again for another minute and says something similarly. Hit 'OK'
userwpv5ih9UKx
Constellation
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Galaxy S Phones

This worked for me! Thanks!

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