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‎10-01-2021 08:22 PM (Last edited ‎06-24-2022 10:45 AM by SamsungLK ) in
Galaxy S PhonesMy S20 5G has been having alot of issues with the camera, specially when i try to take pictures of cars. Alot of the time when i try to take a pic of a car the camera will make it really smooth and undetailed. But it doesnt do this when i take a pic that isn't a car. Ive tried wiping off the lense but it doesn't do anything.
The center is blurred but the outside isn't when i took take photos of my Eclipse
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‎10-02-2021 10:40 AM (Last edited ‎06-24-2022 09:43 AM by SamsungLK ) in
Galaxy S PhonesI can definitely understand how frustrating this is, especially when trying to capture those precious moments! If you just recently purchased the unit, please check, as sometimes there's a protective film that will be placed over the lens. Here are some additional steps you can try :
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
If none of these steps resolve the issue, it is recommended to have service diagnostics on the phone. You have a couple of different options for this based on your warranty.
If you're in warranty, you can reach out to our support teams to have service set up for you.
Message a moderator: just click on our name and select the message option.
1. UbreakiFix/Walk-in Repair. : You can utilize the following link to find a local walk-in repair center to perform the diagnostics. https://www.samsung.com/us/support/service/locations/?product=N0002101
If you are out of warranty, we recommend reaching out to our phone support team for further options, 1-800-726-7864
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎10-01-2021 08:43 PM in
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‎10-01-2021 08:54 PM (Last edited ‎10-02-2021 10:37 AM by Stephanie Nikki ) in
Galaxy S PhonesIdk it could be the camera itself since my telephoto camera got really messed up after my S20 was water damaged. But my main sensor just now started to do this
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‎10-02-2021 07:42 AM in
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‎10-02-2021 10:40 AM (Last edited ‎06-24-2022 09:43 AM by SamsungLK ) in
Galaxy S PhonesI can definitely understand how frustrating this is, especially when trying to capture those precious moments! If you just recently purchased the unit, please check, as sometimes there's a protective film that will be placed over the lens. Here are some additional steps you can try :
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
If none of these steps resolve the issue, it is recommended to have service diagnostics on the phone. You have a couple of different options for this based on your warranty.
If you're in warranty, you can reach out to our support teams to have service set up for you.
Message a moderator: just click on our name and select the message option.
1. UbreakiFix/Walk-in Repair. : You can utilize the following link to find a local walk-in repair center to perform the diagnostics. https://www.samsung.com/us/support/service/locations/?product=N0002101
If you are out of warranty, we recommend reaching out to our phone support team for further options, 1-800-726-7864
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.