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08-31-2022 04:44 PM (Last edited 01-11-2023 02:44 PM by SamsungJoJo ) in
Galaxy S PhonesAfter the latest system update on my S20, none of the files are not readable on my encrypted SD card. It is odd since the File structure is still accessible (perhaps wasn't encrypted) but the actual files cannot be opened. Any insight into issue? Would rolling back the update (if even possible) allow me to recover the files? Actually, almost all are backed up but photos from a concert had not been backed up yet. In any event, this is an annoying inconvenience.
Solved! Go to Solution.
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10-02-2022 10:15 AM in
Galaxy S PhonesSame issue here. Since the Aug 1 update my phone things my SD card is no longer encrypted and doesn't attempt the decryption process. I copied over the contents to my PC thinking that I could format the card, encrypt again, then copy over the encrypted files, but no luck. My phone doesn't progress beyond "Checking SD card" in the encryption process either, so encryption is currently completely broken.
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10-13-2022 01:15 PM in
Galaxy S Phones- Mark as New
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10-16-2022 06:08 PM in
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10-21-2022 04:45 AM (Last edited 10-21-2022 06:23 AM ) in
Galaxy S PhonesI spoke with a very helfpul Samsung rep again this morning that's going to escalate this issue internally, and she was able to locate this thread and is referencing it along with her submission, so hopefully that will gain some traction.
My only other thought is that I seem to get the security updates about a month after they are initially released, so perhaps the September update was already mostly complete by the time this issue surfaced? Still holding out hope that this will be addressed in a future security update.
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11-01-2022 06:16 AM in
Galaxy S PhonesThank you to everyone involved on collaborating on this issue and thank you to Samsung for addressing it!!
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11-01-2022 07:04 AM in
Galaxy S PhonesThe Oct update with Sept 1st security patch or do you have an actual Oct 1 security patch update already?
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11-01-2022 07:18 AM in
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11-01-2022 07:28 AM (Last edited 11-01-2022 07:29 AM ) in
Galaxy S PhonesI'll be looking forward to getting it!!!
Can you now encrypt another card without it getting stuck on checking card?
I'm using a different card - unencrypted as I can't encrypt, keeping the other one on the shelf hoping for a fix.
Did you simply put the previous locked out card in and it worked?
Or did you have that card in the phone when the upgrade took place?
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11-01-2022 07:34 AM in
Galaxy S PhonesHaving now seen the risks of encrypting thr card, I'm currently in the slow process of decrypting the card. But it is working.
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11-01-2022 07:54 AM in
Galaxy S PhonesWhat service are you on? I have unlocked S20, but still usually get the update 2 or 3 weeks into the month. Maybe I need to see if I can download it directly and test...