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Original topic:

Galaxy S20 FE won't pair/connect to previously used devices

(Topic created: 10-30-2024 02:05 PM)
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debsteinTX
Constellation
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Galaxy S Phones

I've looked on the forum here and reset the phone as well as the network connections.  When I try to connect it to my JBL headphones ( the ones I aways use), it doesn't even show them as available.  Same with my Fitbit Sense 2.

And under available devices, it shows I_TL which my research says is a low voltage device.  Don't have anything like that and it has never appeared before.  I tried to find a way to get rid of the I_TL, but haven't been successful don't know if this is connected to the recent software update, but it's driving me crazy and I feel like I've tried everything I can think of.

Thanks in advance for any help you can offer!

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debsteinTX
Constellation
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Galaxy S Phones

Hey, thanks for the response - I did finally get it to work!  I went through the reset process again, slowly and carefully, and was able to get my fitbit and headphones to connect.

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3 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S Phones

@debsteinTX Sorry to hear that you are having issues. Did you put the JBL headphones and Fitbit into pairing mode?

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Solution
debsteinTX
Constellation
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Galaxy S Phones

Hey, thanks for the response - I did finally get it to work!  I went through the reset process again, slowly and carefully, and was able to get my fitbit and headphones to connect.

unknown23lopkilla
Constellation
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Galaxy S Phones
I'm having the same problem I can't get my wifi or my Bluetooth too turn on
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