Original topic:

Galaxy S20 Stuck on bootloop

(Topic created: 13 hours ago)
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Yannlc
Astronaut
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Galaxy S Phones

Hello,

 

My Galaxy S20 FE is stuck in a bootloop since 2 days, and I found no way to boot it,

I didn't install anything to trigger this except the samsung updates,
I have no backup of the content (I know, dumb) and cannot afford to lose it, 

Via the download mode, I've tried rebooting it, turning it off and booting again,  wiping the cache and nothing solved this problem,

I have a message on the bottom of the download mode saying :
"#Reboot Recovery Cause is [BL:Recovery Mode Set by key]#
#Reason is []#
Supported API: 3

# MANUAL MODE v1.0.0#
No command specified"

 

I have also read from this page someone who had a similar problem, and the solution given was this one :
https://eu.community.samsung.com/t5/autres-smartphones/blocage-a8-depuis-derni%C3%A8re-mise-%C3%A0-j...

"Unfortunately, the only solution is an authorized SAVE, accompanied by the purchase invoice. Since it was the update that crashed the device, even if your A8 is not under warranty, you won't have to pay anything."

 

Can someone confirm if this is the only solution or if there might be another way ?

3 Replies
Ch_k37
Sun
Options
Galaxy S Phones
Wipe data and wipe cache on the recovery mode..

That would be a factory reset your device...
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Yannlc
Astronaut
Options
Galaxy S Phones

The idea is that I would like to be able to recover the data...
I don't mind doing a factory reset if I can recover the data in some other way before, but I didn't find a way yet

Ch_k37
Sun
Options
Galaxy S Phones
I'm always do back up my data to my pc or other device too via SMARTSWITCH though if incident like this happend to me, i'm just do reset factory and bring back my data..

But i don't know if you still be able to get your data back..

Because in my experience like this, what i'm doing is Re-Install the Software Firmware or do full the factory reset...
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