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Original topic:

Having trouble getting into my voice mail on a Samsung S10e

(Topic created: 01-19-2023 03:33 PM)
Sweetpea97
Astronaut
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Galaxy S Phones

Help me reset please 🙏

 

 
3 Replies
Solution
Rydah
Samsung Care Ambassador
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Galaxy S Phones

Hello @Sweetpea97, I hope you're doing well.

For issues with your voicemail access and the pin, you will need to contact your carrier directly as this is part of your phones service and not the phone itself. I'd recommend reaching out to your carrier for support on this.

Take care.

 

 

 

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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Galaxy S Phones
How can I tell if I have any kind of spy ware or other kinds of things on my phone where people can steal my personal and banking information?
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Rydah
Samsung Care Ambassador
Options
Galaxy S Phones

Hey there @Beachgirlsfurbabies, I hope you're doing well.

In the future, please create a new topic for any questions you have if they do not relate to the topic of the thread you are posting in.

For your issue, I'd recommend going to: Settings>Battery and device care>Device protection>Scan phone. This will scan your device for any suspicious activity or malware.

Take care.

 

 

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.