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Original topic:

How can I stop incoming calls from interrupting my music?

(Topic created: 11-02-2022 01:00 AM)
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Simple-Needs
Asteroid
Options
Galaxy S Phones

As is incoming calls interrupt my music streaming and playback. 
This is independent of:

  1. Focus Mode
  2. Do not Disturb Mode without exceptions
  3. Calls muted and without vibration
  4. Separate app sound for e.g. Soundcloud or Spotify (Also: Is there a real reason why this feature is limited to 5 Apps?)

Following work-arounds also don't work:

  1. Airplane Mode doesn't work as it apparently does not allow to activate mobile data for some reason.
  2. Under SIM connections I found no possibility to specifically deactivate calls
  3. The call settings provide no possibility to
    1. block all calls irrespective of caller id
    2. call barring; it just states "Failed to read data\nCall barring rejected."

 

In the current state the Samsung Galaxy S20 Plus is effectively unusable as media player. while e.g. jogging as you constantly have to manually reject calls.

I never had such a problem with devices from e.g. Xiaomi

This is a very disapointing experience especially considering the high price of Samsung devices.

Please provide a solution.

15 Replies
Monochrom-Penwithian
Constellation
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Galaxy S Phones

Hiya, I have a Samsung A34, (I assume your Samsung has the same setting). Would going to the ā€œcall barringā€  part of the settings and click ā€œall incoming callsā€ when you want to listen to music and not be bothered by calls? Thatā€™s if you donā€™t mind having to rest every time you finish playing the music on the go.  Just thought Iā€™d say, sorry.

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ChaosSaber
Honored Contributor
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Galaxy S Phones
I know this isn't what your looking for but I actually use my watch for music and I just turn bluetooth off
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Dianna61977
Galaxy
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Galaxy S Phones
If you put it on do not disturb, you still get your notification, and your must does not get disturbed. How is this not an acceptable solution? I do it all the time.
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user2JeA3EGQTr
Constellation
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Galaxy S Phones
I am annoyed by this as well, but have not tried to fix it. My music playback is interrupted by any text or other notification. Sounds like more of a notifications problem? Turn those off?
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ashleymfdrew
Asteroid
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Galaxy S Phones
I simply mute my ringer and put my whole phone on mute except for media
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odysseus17
Constellation
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Galaxy S Phones
We need to contact Samsung because that is how its suppose to work. Music playing on seperate device WHILE taking an incoming call.

Jamming out to music while talking on the same device is true power.

yet, none of my Samsung devices ever continued playing when calls come in. Which is annoying.

An easy patch to allow a user to choose to allow music during calls or not would be great!
Instead we are forced to accept.

Note: I have sent email and left feedback on Samsung website and community but they are silent.
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