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‎03-13-2019 03:22 PM in
Galaxy S PhonesSolved! Go to Solution.
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‎04-06-2019 11:51 AM in
Galaxy S PhonesHow on earth is removing your phone battery and placeing it in the freezer or fridge an acceptable options?
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‎03-28-2019 03:56 PM in
Galaxy S PhonesMine is also overheating while talking on the phone and when I'm on the internet. It also was stuck restarting over and over again. I have sprint and they did a hard reset but the problem of over heating still happens. I don't recommend getting the Samsung galaxy s10+.
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‎03-28-2019 07:10 PM in
Galaxy S Phones
@userkiyy4HMrKK wrote:
Mine is also overheating while talking on the phone and when I'm on the internet. It also was stuck restarting over and over again. I have sprint and they did a hard reset but the problem of over heating still happens. I don't recommend getting the Samsung galaxy s10+ from Sprint.
There ya go, fixed it for ya.
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‎03-31-2019 04:34 PM in
Galaxy S PhonesMy phone did the same today. Took it off of the charger at 10am, felt super hot in my pocket all day, dead by 7pm. I made not phone calls, searched the web a bit and sent a few text messages throughout the day. This is a travesty for the price of the phone. I’ve had it for under 3 weeks. I like the phone itself, but overheating and a 8 hour battery with little to no use is UNACCEPTABLE
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‎04-02-2019 05:24 AM in
Galaxy S Phones- Mark as New
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‎04-03-2019 09:46 PM in
Galaxy S PhonesMine overheats randomly, but mostly when it is in the area where LTE cuts out a lot (like around my house). Samsung support wants me to send it in for service, but I want the device to be exchanged as it seems that there was a bad batch that got released too early. And also I shouldn't have to buy a brand-new device only to turn around and have to send it back for repair. I also reached out to carrier (sprint) and they are attempting to replace on their end. We'll see which one has the best response.
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‎04-04-2019 12:52 PM in
Galaxy S Phones- Mark as New
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‎04-04-2019 12:56 PM in
Galaxy S PhonesI'm sorry to hear you are experiencing this. Can I please have your full model number and IMEI in a private message?
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‎04-05-2019 03:14 PM in
Galaxy S PhonesMy phone is hot enough to burn my hand while charging
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‎04-05-2019 03:36 PM in
Galaxy S Phones@user5PwrLRn4sG, Thank you for reaching out to us for assistance. Can you please send us a private message with the below information here: http://bit.ly/2GH8URL
(15) Digit IMEI Number:
Model Number:
Have you tried optimizing your device?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.