JUMP TO SOLUTION Solved

Original topic:

No information will merge when trying to sync contacts

(Topic created: 10-10-2021 07:49 PM)
kentmcphan88
Astronaut
Options
Galaxy S Phones

Trying to sync my contacts with all of them being displayed but the information will not merge. Does this have to do with the update because it was integrated before this?

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
DanG92263
Neutron Star
Options
Galaxy S Phones
So, if I go to my contacts, then tap on the 'more' icon, which looks like three horizontal lines, you can see that I am currently only displaying the contacts from one my Google email addresses (142 contacts).

If I tap on it, it opens to show all my accounts that I can display. You should see your Yahoo email there.Screenshot_20211014-164625_Contacts_48427.jpgScreenshot_20211014-164544_Contacts_48425.jpgScreenshot_20211014-164456_Contacts_48423.jpg

View solution in context

0 Likes
Reply
6 Replies
DanG92263
Neutron Star
Options
Galaxy S Phones
Hello

Open Contacts
Tap the More icon. Looks like three bars or dashes. Sometimes called the hamburger icon.
Then tap on the account.
Select all contacts.

It doesn't actually merge the contacts, it just shows them from your various accounts.
0 Likes
Reply
kentmcphan88
Astronaut
Options
Galaxy S Phones
I did but now it shows only 13 contacts. I thought if I moved them to my yahoo then it would display them all together. It just moved it to groups and won't let me see them.
0 Likes
Reply
DanG92263
Neutron Star
Options
Galaxy S Phones
How did you move your contacts to Yahoo? Did you create a CSV file?
0 Likes
Reply
kentmcphan88
Astronaut
Options
Galaxy S Phones
No just imported from adding my account to my phone.
0 Likes
Reply
Solution
DanG92263
Neutron Star
Options
Galaxy S Phones
So, if I go to my contacts, then tap on the 'more' icon, which looks like three horizontal lines, you can see that I am currently only displaying the contacts from one my Google email addresses (142 contacts).

If I tap on it, it opens to show all my accounts that I can display. You should see your Yahoo email there.Screenshot_20211014-164625_Contacts_48427.jpgScreenshot_20211014-164544_Contacts_48425.jpgScreenshot_20211014-164456_Contacts_48423.jpg
0 Likes
Reply
kentmcphan88
Astronaut
Options
Galaxy S Phones
Ok so it seems that after the update this morning, my contacts are displaying correctly. The issue started when I tried to move contacts from my yahoo to my other accounts to be consistent. So thank you for the help everyone.
0 Likes
Reply