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Original topic:

Having an issue with my Bluetooth randomly searching for devices when I don't want it too

(Topic created: 10-25-2021 07:52 PM)
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KunrtyBoy34
Constellation
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Galaxy S Phones

I am new to the smart phone world.. When I say that, I have had smart phones in the past but I personally do not like phones so I would have a phone for a month and get rid of it.. But I am having an issue with my Bluetooth randomly searching for devices when I do not want it to, on the phone's I have had in the past I could have Bluetooth on and turn off the search feature.. But I have an A12 right now and I can not figure out how to turn the search feature off.. Can someone please help!!

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SamsungRyder
Community Manager
Community Manager
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Galaxy S Phones

Hi, I am sorry to hear your device is scanning for Bluetooth connections without your consent. Thankfully, you can disable it by turning off Bluetooth Visibility. The steps are:

 

  1. Tap on Settings.
  2. Tap on Connections.
  3. Tap on More connection settings.
  4. Enable or disable Nearby device scanning.

 

Please let me know if this helps. 

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Solution
SamsungRyder
Community Manager
Community Manager
Options
Galaxy S Phones

Hi, I am sorry to hear your device is scanning for Bluetooth connections without your consent. Thankfully, you can disable it by turning off Bluetooth Visibility. The steps are:

 

  1. Tap on Settings.
  2. Tap on Connections.
  3. Tap on More connection settings.
  4. Enable or disable Nearby device scanning.

 

Please let me know if this helps.