I wonder if this community can help me! I have had my Samsung galaxy S8 for several years and I love it. It's always on silent mode and so never makes a sound unless I'm playing multimedia or it vibrates lightly when I get a call. But recently something must have changed. Several times a day the phone makes a sound like a notification alert. Everytime it does it I go into notifications trying to track down the culprit but there is never any log of recent notifications. I've checked in exceptions too and nothing. I also checked the card payment feature as I heard that can cause sounds and I do keep my debit card in my phone case but that was turned off and I tested by taking my card out of the case and it still makes the sound occasionally. Multimedia volume is on (and I want to keep it that way as I am sure the sound will go away if I reduce this volume but that's a workaround and I need to find the source of this sound!) All other volumes (Bixby, call, notifications, system) are at zero. I'm at my wits end you guys! Does anyone know how I might be able to find out what's causing this mystery sound? Thanks in advance! 🙂
Solved! Go to Solution.
It's happened to us a few times after Amber Alerts & other Emergency Alerts. (Samsung and non-Samsung)
Look in your active SMS app settings, usually under Advanced, for "Wireless Emergency Alerts" or something close.
Should be an option "Alert Reminder" that's set to 2 minutes by default.
Hope this helps, if not, good luck. I understand how annoying it can be. We had 4 phones doing it for half a day. 1 was a Samsung.
Settings / Notifications / Advanced Settings / Notification History.
If it isn't on, try turning it on to at least help you track down what's making the notification sound.
What does it sound like?
Hiya - I don't have the advanced options when I go into settings>>>notifications unfortunately. I can see all the apps listed there and can do show more and sort by recent but alas nothing claims to have been sending me a notification anytime close to when the sound happens on my phone. It's sort of a soft "Bing bong" - really not sure I'm describing it well though lol!
Thank you for reaching out. I can certainly understand the frustration that comes with random notifications noises when you have no notification. I would be happy to look into this further for you. The first step I would recommend is testing your device in safe mode. If your phone or tablet is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe mode feature. In Safe mode, your device won't run any third-party apps. Give this link a try for proper steps to test your device in safe mode: https://www.samsung.com/us/support/answer/ANS00062983/
I have the same problem, but when i get this "ding dong" Nice Catch it doesn't log anything...
(not even in Notifications / Advanced Settings / Notification History)
It's only a sound, no vibration, no messages on the display.
I have also listened to all the default notification sounds in the settings and none of those are the sound in question.
I am having the same issues with Samsung S20 FE it randomly starts making notification sound...i have tried various notification settings options except the safe mode