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Original topic:

Pictures and data back ups disappeared/deleted

(Topic created: 2 weeks ago)
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seanrobertramos
Constellation
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Galaxy S Phones

Someone help. My phone ate my pictures and data back ups. I'm not even joking. I can't find them anywhere. I asked Google and he told me to ask the cloud. We'll she didn't know either, she even checked twice. Can you perform a miracle hopefully and get back my lost memories? Pupuplease!!!!

3 Replies
Saussages
Asteroid
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Galaxy S Phones
Have you check the trash bin?
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meself
Honored Contributor
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Galaxy S Phones
If your not using the cloud or a back up I am not certain how you would get them back
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Solution
realaud
Honored Contributor
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Galaxy S Phones
Try restoring your phone's backup for your data. As for your photos, look in Google photos. Either open the Google photos app or go to photos.google.com. if they are not there and you did not back them up anywhere else, there's nothing you can do. If something is important to you, you back it up multiple places.

I don't know how your phone phone would make your data and photos disappear unless you did something to cause it, such as resetting without first creating a backup.
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