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Original topic:

S20 FE locked permanently

(Topic created: 12-07-2023 11:40 AM)
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nisabayraktar
Constellation
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Galaxy S Phones

My S20FE was in my bag and it has  been  permanently locked due to numerous attempts, but  accidental touch protection was already on. Also I did not turn on the remote unlock. I sent it to Samsung service but they said they are not able to unlock it. So they suggested me to change the mainboard which was 9000 Turkish Lira even though they said the guarantee was covering the unlocking at first .But I refused to pay that amount. So I have my phone and there is no timer or anything to try to unlock it.

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S Phones

@nisabayraktar This discussion area is for Samsung US products and services. You should post in a discussion area dedicated for your geographical area. You can find that site by visiting https://www.samsung.com/us/common/visitlocationsite/ 

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3 Replies
Jacob126
Galaxy
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Galaxy S Phones
If you have it all backed up then maybe you could just factory reset
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nisabayraktar
Constellation
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Galaxy S Phones

it dosen't allow to do anything

Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S Phones

@nisabayraktar This discussion area is for Samsung US products and services. You should post in a discussion area dedicated for your geographical area. You can find that site by visiting https://www.samsung.com/us/common/visitlocationsite/