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Original topic:

Samsung DEX isent working between S10 x Windows 10

(Topic created: 08-23-2019 08:26 AM)
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useropGBlfOO3R
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Galaxy S Phones

Hi everyone.

 

I am trying to connect my S10 with Samsung DEX that was installed on my laptop with Windows 10.

 

The error that I have received was my USB doesn’t recognize.

 

I re-install the usb Samsung driver many times, but I haven’t success.

 

When I am using "Smart Switch", I don’t have any problems.

 

Tks.

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userfuiYrJzj2F
Constellation
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Galaxy S Phones

No.. As per Samsung "The Samsung DeX service is currently available on the Galaxy S8, Galaxy S8+, Galaxy S8 Active, Galaxy Note8, Galaxy S9, Galaxy S9+, Galaxy Note9, Galaxy S10, Galaxy S10 5G, Galaxy S10+, Galaxy S10e, Galaxy Tab S4, Galaxy Tab S5e, Galaxy Note10, Galaxy Note10+, Galaxy Note10 5G, Galaxy Note10+ 5G, and Galaxy Tab S6."

 

Please find below link: https://help.content.samsung.com/csweb/faq/searchFaq.doScreenshot 2019-11-05 at 12.02.29 AM.png

 

userlbjVlRyupv
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Galaxy S Phones

I had the exact same problem with my S10. On my PC (Windows 7) I brought up device manager and Uninstalled the Samsung Mobile USB Modem driver under Modems. I did this with the phone still connected. The driver reinstalled itself immediately and the Dex app started working.

 

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LegendaryHogan
Cosmic Ray
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Galaxy S Phones

"ONLY AVAILABLE FOR NOTE10/NOTE10+" LIES!!!! I've been using DEX on my s10+ AND Wndows 10 pro with 0 problems

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