Samsung DEX isent working between S10 x Windows 10

[useropGBlfOO3R]

Hi everyone.

I am trying to connect my S10 with Samsung DEX that was installed on my laptop with Windows 10.

The error that I have received was my USB doesn’t recognize.

I re-install the usb Samsung driver many times, but I haven’t success.

When I am using "Smart Switch", I don’t have any problems.

Tks.

[SamsungKim1]

Are you using the dex pad or station?

[LongHiker · Accepted solution]

Sorry but https://www.samsung.com/us/explore/dex/ states that this only works with a Note 10 or Note 10+ device. 

[useropGBlfOO3R]

You right. Tks for you reply.

I am expecting that samsung release and support S10 plattaform.

https://www.samsung.com/us/explore/dex/ 

* Only available on Galaxy Note10/10+ and requires PC app download.

[Potamsung]

looking forward to this new feature being adapted to S10, too

[ChasJesús]

STINKS: This is from the Samsung Dex support page (basically a LIE/FAKE): 

Which devices is Samsung DeX supported on?

FAQ

The Samsung DeX service is currently available on the Galaxy S8, Galaxy S8+, Galaxy S8 Active, Galaxy Note8, Galaxy S9, Galaxy S9+, Galaxy Note9, Galaxy S10, Galaxy S10 5G, Galaxy S10+, Galaxy S10e, Galaxy Tab S4, Galaxy Tab S5e, Galaxy Note10, Galaxy Note10+, Galaxy Note10 5G, Galaxy Note10+ 5G, and Galaxy Tab S6.

FAKE-UGH.

[userGxktqHyOXx]

It's NOT a Lie or Fake! Samsun Dex does work on all of those devices. Samsung Dex was originally for use with a stand along monitor were you hook up an hdmi to usb-c adaptor and use your phone on the monitor. The Galaxy Note 10 Line up got a new feature were you can use Dex in a Windows or Mac enviroment via an app. If your going to bad mouth a company then at least do a 30 sec Google search on it and you will find hundreds of videos and posts about how to use the Dex feature, instead lets jump on a bandwagon and complain about something we know nothing about right?

[Solstice22]

Wow a bit harsh! It's obvious they was confused with the information on the web page. I just looked at it and it is a bit confusing. Instead of you being so quick to bash someone in the future and telling them to do a search just remember that's what a forum is for. To talk about issues and learn from one another.

There is always a right way of saying something and a wrong way. We should all have respect for others (if we want respect back) and we should stop and think before we speak or respond. 

[userzH6x5BegVV]

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@userGxktqHyOXx wrote:

It's NOT a Lie or Fake! Samsun Dex does work on all of those devices. Samsung Dex was originally for use with a stand along monitor were you hook up an hdmi to usb-c adaptor and use your phone on the monitor. The Galaxy Note 10 Line up got a new feature were you can use Dex in a Windows or Mac enviroment via an app. If your going to bad mouth a company then at least do a 30 sec Google search on it and you will find hundreds of videos and posts about how to use the Dex feature, instead lets jump on a bandwagon and complain about something we know nothing about right?

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When my phone notifies me to go to the address and install the app so I can transfer files between my PC and Phone, I think it should work.  If it indeed doesn't work, then samsung is just trying to drive consumers to their web page to buy something...in this case to get a new phone that works with Dex.  Samsung in pathetic and so are you!

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[userIutnSR5BcR]

It's not a lie, the other devices (S8-Note9) are only supported through the DeX-Docking-Station.