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04-08-2020 10:51 AM (Last edited 05-25-2020 02:00 PM by SamsungTam ) in
Galaxy S PhonesHad new Samsung galaxy s20 ultra less than a week now and it constantly drops WiFi connection at home. Cannot reconnect without rebooting phone.
Samsung knows of this issue but no fix. Cannot get to speak to anyone for support due to Covid-19.
Now want to return the phone but again cannot contact anyone to sort return.
What do I do??
Solved! Go to Solution.
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12-27-2020 06:04 PM in
Galaxy S Phones- Mark as New
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12-28-2020 11:31 AM in
Galaxy S Phonestry this:
Settings > Location > Google Location Accuracy turn off
i submitted a ticket through samsung members app, and they gave me the workaround. also, they told me they will update the software some time between mid jan and early Feb.
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12-28-2020 05:28 PM in
Galaxy S Phones- Mark as New
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01-04-2021 08:40 AM in
Galaxy S PhonesI just bought this phone yesterday- traded in my galaxy s9+. I thought I was having an internet issue but now I can see I wasn't. Already regretting the purchase. My S9+ worked fine, just wanted 5g. Which isn't so impressive either.
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01-04-2021 06:32 PM in
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01-07-2021 01:45 PM (Last edited 01-07-2021 01:58 PM ) in
Galaxy S PhonesI spoke with Samsung Support and they could verify that there is a problem with the S20 models where they are loosing constantly the wifi connection. But this is not due to the phone hardware nor samsungs software, but an error in Google OS Android 10 latest update last year which Google is aware of which causes the Android OS network to keep searching for Google Mesh. There is a new update on its way with a Stable Android 11 release ETA: March 2021 that should fix this issue. You can read more about it here https://www.google.com/amp/s/www.androidauthority.com/android-11-update-tracker-1155652/amp/ . The temporary solution from Samsung was to go to Settings > Lication and turn off Google Location Accuracy. Furthermore, go to the App Permission in the top and set Facebook to Denied. These two function are making the interference.
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01-09-2021 10:20 PM in
Galaxy S Phonesand agree, can not get in touch with anyone at