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‎04-25-2019 11:38 AM in
Galaxy S PhonesI ride a bike and I put my phone in my pocket and listen to music so when I listen to my music in Samsung it pops up when it's on but the phone turns on in my pocket and then the music goes back forwards or pause
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‎04-25-2019 11:50 AM in
Galaxy S PhonesGo into settings then down to advanced features and then down to motions and gesture and turn off direct call then go into display and turn on accidental touch protection and turn off the touch sensitivity
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‎04-25-2019 11:50 AM in
Galaxy S PhonesGo into settings then down to advanced features and then down to motions and gesture and turn off direct call then go into display and turn on accidental touch protection and turn off the touch sensitivity
If you've found my post to be helpful, Please like my Comments ✓✓✓.
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‎05-08-2019 05:30 AM in
Galaxy S PhonesVery unhelpful.
Seems like it's due to poor engineering. This S10 is my first and last Samsung mobile ever.
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‎08-14-2019 07:30 PM in
Galaxy S PhonesDefinitely does not solve the problem. I have had my s10+ for about 6 months. Never had a problem ever with it turning on in my pocket. Last week I enabled face recognition and since then have had the problem that many others have had; screen coming on and unlocking and dialing/texting/downloading apps/etc by itself.
I have disabled the face recognition completely as I write this. I will reply to the post again in a few days to see if it has made a difference. Very frustrating coming from a pixel 2xl.
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‎09-09-2019 03:04 PM in
Galaxy S PhonesNot a solution at all. "direct call" does not exist. The rest does nothing.
@GaryB82 wrote:Go into settings then down to advanced features and then down to motions and gesture and turn off direct call then go into display and turn on accidental touch protection and turn off the touch sensitivity
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‎07-05-2020 01:27 AM in
Galaxy S PhonesWorks perfect 👌
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‎04-26-2019 05:45 AM (Last edited ‎04-26-2019 07:07 AM ) in
Galaxy S PhonesAnother solution if you're still having issues - Settings > Advanced Features > Motions and gestures > Lift to wake (turn OFF). The lift-to-wake feature is extremely buggy and overly-sensitive...I noticed that lift-to-wake would constantly cause my phone to turn on and off when it was inside my pocket or in a moving car. This causes the S10 to chew through battery, run very warm, and might have caused my first S10+ to fail/die permanently.
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‎04-26-2019 07:37 PM in
Galaxy S PhonesI have tried everything including your step above,Samsung tech even remotely took over my S10 and could not figure it out either.It's the accidental touch protection that does not work AT ALL!!!
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‎10-24-2019 09:01 AM in
Galaxy S PhonesI am at this point as well. Screen keeps turning on when receive a text message and I have tried all the things above.
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‎11-27-2019 09:58 AM in
Galaxy S PhonesGuys I figured it out...
Go into navigation at settings and turn off "hard press home button" this will prevent the screen from turning on in the pocket