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Original topic:

The last update changed my boot screen to landscape mode instead of portrait

(Topic created: 08-01-2021 07:32 AM)
JOYLORRAINE644
Asteroid
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Galaxy S Phones

Last update changed boot screen on my s10plus  to landscape instead of portrait.

I hate it!!...is there any way to get portrait back??

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LongHiker
Samsung Care Ambassador
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Galaxy S Phones

@JOYLORRAINE644 sometimes the updates can leave some corrupted values in cache. I would try wiping the device cache partition. This does not erase any apps nor personal data. 

To wipe the cache partition:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

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2 Replies
Solution
LongHiker
Samsung Care Ambassador
Options
Galaxy S Phones

@JOYLORRAINE644 sometimes the updates can leave some corrupted values in cache. I would try wiping the device cache partition. This does not erase any apps nor personal data. 

To wipe the cache partition:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

View solution in context

JOYLORRAINE644
Asteroid
Options
Galaxy S Phones
Thank you
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