Original topic:

Unable to edit photos in the Gallery app

(Topic created: 04-14-2020 10:32 AM)
Dw4877
Cosmic Ray
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Galaxy S Phones

I am unable to edit my photos in the Gallery app. I have allowed all of the permissions. But it says "to use this feature you need to allow permission in settings." How can this be fixed?

 

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3 Replies
Jayhon
Product Expert
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Galaxy S Phones

Hey @Dw4877 ,

 

It could be the permissions from a different application are interrupting it. I would recommend reseting all of the app permissions at once and then try it again. To reset all of your app preferences go to: 

 

Settings > Apps > 3 Dots (on top right) > Reset App Preferences

 

That should refresh all of app permissions and allow you to accept this time.

 

Best,

Jayhon

 

If you found my suggestion helpful, feel free to leave a ♥ Like.

If my suggestion solved your issue, feel free  to click on ✓ Accept as Solution.

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Dw4877
Cosmic Ray
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Galaxy S Phones

I did as you said. It did not work. But thank you.

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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Give this a try: go to settings > apps > photo editor > permissions > and enable storage


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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