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Unable to receive text messages on my Samsung Galaxy S9 plus

(Topic created: 09-11-2023 08:33 AM)
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Glasgow
Constellation
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Galaxy S Phones

I can send but not receive text messages on my Samsung Galaxy S9 plus phone. In Message Settings, "Show Notifications" & "Emergency Alerts" are greyed out although everything else seems to be normal. I have checked all other settings and nothing is switched off. I'm not in flight mode, I've done a full Network reset, I have rebooted my phone several times but nothing seems to work. any suggestions?

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DanG92263
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Galaxy S Phones
Please contact your carrier for assistance.

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DanG92263
Honored Contributor
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Please contact your carrier for assistance.
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Glasgow
Constellation
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Galaxy S Phones

Thank-you very much.  Issue sorted.