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Original topic:

Calls being blocked by phone

(Topic created: 08-08-2023 05:14 PM)
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GNR
Asteroid
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Galaxy S21
I have calls being blocked by the phone without having it blocked. 
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VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S21

Hey there @GNR! Could you provide a bit more context to the problem you're experiencing? Which calls are being blocked? Check this setting really quick, from the Dialer select the three dots top right and then Settings>choose Caller ID and spam protection>make sure the setting is "Only block high-risk spam calls."

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VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy S21

Hey there @GNR! Could you provide a bit more context to the problem you're experiencing? Which calls are being blocked? Check this setting really quick, from the Dialer select the three dots top right and then Settings>choose Caller ID and spam protection>make sure the setting is "Only block high-risk spam calls."

GNR
Asteroid
Options
Galaxy S21
I will change the settings then
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VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S21

@GNR Any update?

GNR
Asteroid
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Galaxy S21
It's not with every call
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GNR
Asteroid
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Galaxy S21
It's random. I will let you know. Thanks
GNR
Asteroid
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Galaxy S21
All good. Thank you. It's working
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S21

Great to hear everything is back to normal! If you felt like I resolved your concern, please be sure to accept as solution so that other Members will be able to find this information more easily.