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Original topic:

Cannot receive pic in text or messenger

(Topic created: 04-10-2021 09:55 PM)
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Members_hKrYCZM
Constellation
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Galaxy S21

Any solutions? 

<hiddden> 

1 Solution


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Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy S21

Thank you for reaching out. Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001439/ If you are still unable to receive pics, you will need to contact your service provider for additional assistance as they are responsible for the MMS or picture messaging services. 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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1 Reply
Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy S21

Thank you for reaching out. Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001439/ If you are still unable to receive pics, you will need to contact your service provider for additional assistance as they are responsible for the MMS or picture messaging services. 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.