Esim not detected when using banking apps

[Gouthamram]

Esim not detected in most of the banking apps.is it related on our ui update?

Till now samsung is didn't care about users suffered eye irritation & head pain from old diaplay pwm issues...

[Samsung_Moderator · Accepted solution]

Hello, welcome to the Community, and thanks for reaching out. I can see ow this can be an odd behavior! Since these are third-party applications, have you checked those for updates?

You can also try troubleshooting your mobile network connection with this handy guide: https://www.samsung.com/us/support/troubleshooting/TSG01212956/#:~:text=Reset%20network%20settings.&....

In addition, you can try a factory reset (https://www.samsung.com/us/support/answer/ANS00062029/) after backing up everything you can (https://www.samsung.com/us/support/answer/ANS00060517/).

If the eSIM continues to behave like this, it would be best to not only contact the bank app developers, but also your carrier, as they manage your eSIM and service.