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Original topic:

Fingerprint is required every 72hours to unlock S21+ phone

(Topic created: 11-13-2022 03:38 AM)
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dringdro
Asteroid
Options
Galaxy S21

Hello,

so sometimes I try to unlock my phone using fingerprint when display is off, I try 10 times, nothing happens, then I turn on my phone and see that password is required. I am wondering if there is a way to disable this security thing, because it is very annoying. 

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Solution
KiwiBird97
Red Giant
Options
Galaxy S21
Face recognition: Every 24 hours, or after device is inactive for 4 hours
Fingerprints: Every 72 hours (3 days)Screenshot_20221113_102630_Settings.png

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13 Replies
Tomalisa
Cosmic Ray
Options
Galaxy S21
Which device?
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Yamialex224
Honored Contributor
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Galaxy S21
All mine does it too. Like we should we able to disable that and confirm we know the risks. My phone is always with me in eyesight or my hand so I don't need that. If I can't find it I disable it remotely
Also if you have the fingerprint set up it isn't exactly easy to get in without the pin. I also have the Google lock too so if they reset ut
dringdro
Asteroid
Options
Galaxy S21

S21+

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user751201tmO21
Honored Contributor
Options
Galaxy S21
That's an extra security precaution to protect you and your phone's privacy
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Solution
KiwiBird97
Red Giant
Options
Galaxy S21
Face recognition: Every 24 hours, or after device is inactive for 4 hours
Fingerprints: Every 72 hours (3 days)Screenshot_20221113_102630_Settings.png
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Options
Galaxy S21
All devices do this for security measures from android to iPhone. When setting up your device for the 1st time you are prompted to input a backup code of your choice from pin, pattern or password as an alternative from facial or finger recognition
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LmR
Constellation
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Galaxy S21

I had this same problem today. I just learned that the password i created for my work profile is the password i had to enter ( if different from Samsung account password)  after that 72 hour biometric  period.

Now I'm going back in to reset my work profile to match up everything. Hope this helps if it applies.

 

 
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QariaB
Constellation
Options
Galaxy S21

you said that your password is the password you used for your work profile? but when I got the phone I only created a pin not password and I only put in for my fingerprint nothing else, so I am not understanding what password this phone is asking for

 

 
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user_lQEZg9m
Constellation
Options
Galaxy S21

I am having the same problem.  My phone has been locked for the past 2 days and I've been trying to find a way to unlock it.  

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