Original topic:

GROUPS DELETED FROM GALLERY AFTER UPDATE 1-18-2024

(Topic created: 03-25-2024 07:57 AM)
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SouthernBelle85
Constellation
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Galaxy S21

I had 350 grouped albums on my phone. The update that was installed on the night of 1/18/2024 deleted all of my groups. I know have over 500 albums that are unorganized. This is unacceptable! The ONLY thing that i can think to do to fix this is attempt to restore my last back up from when i transferred to a new phone, because my groups held even when i transferred to a new phone but not when they ran the stupid update. If anyone knows of another fix that is easier or the right way how to proceed, then please advise. SAMSUNG, DO BETTER!

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4 Replies
LouDufo
Astronaut
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Galaxy S21
Lost 5600 photos. It won't read internal memory or SD card! Don't tell me about cloud storage.
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SouthernBelle85
Constellation
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Galaxy S21

I'm not. No one said anything about the cloud boo. I'm in no way referring to the cloud.

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roryk
Astronaut
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Galaxy S21
Not my fault
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SouthernBelle85
Constellation
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Galaxy S21

Are you just bored any replying random stuff, or do you have something useful to contribute?

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