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ā05-30-2024 07:02 AM (Last edited a month ago by SamsungJoJo ) in
Galaxy S21When trying to download a Galaxy Theme I get an error message that something went wrong while opening Galaxy Theme. Error: IMEI(or MEID) is empty. When I check the SIM card status the IMEI is there; however the MEID has unknow in the field. Is there a fix to this issue as I encountered it several time using other apps when trying to download and when I try to login into Samsung Account from the devise.
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ā05-30-2024 07:23 AM in
Galaxy S21@dbrinson From this Telecommunications site -> "A Mobile Equipment IDentifier (MEID) is a globally unique 56-bit identification number for a physical piece of mobile station equipment. Equipment identifiers are "burned" into a device and should be resistant to modification. "
It isn't tied to a SIM card. If this is really missing, that can be a problem. Where did you purchase your phone?
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ā05-30-2024 07:34 AM in
Galaxy S21