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Original topic:

Galaxy s21 Ultra UI bugs since last update

(Topic created: 12-08-2021 01:41 AM)
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userZ9y18Zj0Mr
Constellation
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Galaxy S21

Current version: G99BXXU3BUKG / G998BOXM3BUKG / G998BXXU3BUKG
Security patch level: Nov 1, 2021

1. Phone is now unlocking/interacting with my leg while in the pocket.
Since the last update it seems the unintentional interaction has become rather frequent and its constantly changing music/jumping around when the phone is in my pocket and the screen is facing my leg. Up until recently never had this issue (I am using the Always on Display feature).

2. Always-on display's top menu info is not aligned to top edge of the screen.
Always On.jpg

It seems the feature isnt aware of the actual screen size & boundaries, and is putting it in the wrong location (i guess it might be the normal S21 location?)

 

 

 

 

 

 

 

 

 

 

 

3. Drop-down menu is cutting off the last label.
Drop-down.jpg

Since last update last tab is being cut off, same as when I click to expand on it.

 

 

 

 

 

 

 

 

 

4.  When in landscape more there is a hole in the tabs under the music label.
Landscape.jpg

Rather self explanatory.

4.a. It is also a lot harder to interact with the music buttons since the last update, need to try really hard for it. It happens with multiple music/podcast apps, so its not tied to 1 app.

Hope this is the right place for bug reporting, as I couldnt find a better suited location.

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S21

Hello, I understand how frustrating it is when things stop working correctly after a software update. It is recommended to clear the cache partition after updating the phone. https://thecellguide.com/samsung-galaxy-s21-wipe-cache-partition-58272 If you are still experiencing issues then it is recommended to do a full backup and factory reset of the phone. https://www.samsung.com/us/support/answer/ANS00062029/ If the issues are still present, please send a private message with the model code and IMEI number of the phone and a description of the symptoms you are experiencing. http://bit.ly/2XERsky

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7 Replies
Dobeluvr
Nebula
Options
Galaxy S21
Since the last UI update my phone restarts frequently for no known reason. I've submitted logs to Samsung but so far the problem persists. I have no idea what to do next. Really don't want to do a complete reset.
loserfreak210
Cosmic Ray
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Galaxy S21
I've done a reset twice so far and still have problems with my phone always restarting.
901ThaTruth
Asteroid
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Galaxy S21
It's disappointing I have to post this. But my S21 Ultra won't respond to touch on the YouTube search bar. And it won't let me respond to touch trying to go into my settings after pulling down the tab. And this is after a factory reset. Smh.
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SnML1313
Constellation
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Galaxy S21
I'm having things on multiple situations cut off of drop downs and screens. When I try to scroll to view remaining words, nothing.
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SnML1313
Constellation
Options
Galaxy S21
And I am also having same issue with screen when selecting . Sometimes no response. So I'll have to close and reopen etc.
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knocks
Constellation
Options
Galaxy S21
Same
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S21

Hello, I understand how frustrating it is when things stop working correctly after a software update. It is recommended to clear the cache partition after updating the phone. https://thecellguide.com/samsung-galaxy-s21-wipe-cache-partition-58272 If you are still experiencing issues then it is recommended to do a full backup and factory reset of the phone. https://www.samsung.com/us/support/answer/ANS00062029/ If the issues are still present, please send a private message with the model code and IMEI number of the phone and a description of the symptoms you are experiencing. http://bit.ly/2XERsky