Original topic:

I still haven't gotten the one UI 6/6.1 update on my Galaxy S21 FE?

(Topic created: 4 weeks ago)
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lanecal
Cosmic Ray
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Galaxy S21

I haven't gotten the one UI 6 update or the 6.1 one and I have the Samsung s21fe and my mother has the same phone and has gotten hers so I want to know why I havent gotten mine 

16 Replies
RexAnimus
Asteroid
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Galaxy S21
Odd question, but do you have a different service provider than your mother? I recall having a similar issue where I didnt get my update when others on different carriers got theirs.
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lanecal
Cosmic Ray
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Galaxy S21
No we both have att
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meself
Honored Contributor
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Galaxy S21
Seems to be a quirk thar happens every now and than no real reason to it but same phone or updates don't come at same time or big delay some suggest using wifi doing a soft reset not sure which works
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lanecal
Cosmic Ray
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Galaxy S21
I've tried doing both wifi and soft reset and still nothing
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meself
Honored Contributor
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Galaxy S21
Only let's you check once a day check your Google play service in system information also
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lanecal
Cosmic Ray
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Galaxy S21
I willy keep trying 😭😢 but it makes no sense at all just release all at one time
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meself
Honored Contributor
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Galaxy S21
I agree all I could find was what I mentioned already on Samsung site and mention of low storage or uninstaling apps which would be ones added or don't use anymore
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lanecal
Cosmic Ray
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Galaxy S21
I've done that also literally don't have any apps installed besides the phone the phones comes with
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meself
Honored Contributor
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Galaxy S21
Sometimes phone needs kick in processor hehe only things left to suggest is run the diagnostic test and in settings and apps clear the cache in phone and might as well do same for Google play services