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MMS will not download in Google Messages, I am on roam but data is off?

(Topic created: 07-18-2021 03:19 PM)
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Ksims22887
Halo
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Galaxy S21

When I get mms in goggle message I can't get to download I am on roam but my data is off?

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Anonymous
Not applicable
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Galaxy S21

If you don't have enough signal, the MMS will not download. I would recommend contacting your carrier to check your APN settings or see about getting a replacement SIM card. 

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11 Replies
Deja3
Galaxy
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Galaxy S21
The message isn't downloading at all, or do you have to touch the message to download it? There's a setting that you can turn on in Google Messages called "auto download MMS when roaming". Go into the app settings, and then the advanced settings and you should see it. That will have it automatically download it when you're roaming. Not sure if that's what you were asking. Hope it helps!
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Ksims22887
Halo
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Galaxy S21
I have turn on it still won't download
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Deja3
Galaxy
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Galaxy S21
Only a guess, but might be a carrier issue then...
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Ksims22887
Halo
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Galaxy S21
It never be a issue before sprint go with t mobile
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Deja3
Galaxy
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Galaxy S21
Did you get the updated sim card to be able to utilize the tmobile network?
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Ksims22887
Halo
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Galaxy S21
Women tell me where I live to wait to dec to switch
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Ksims22887
Halo
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Galaxy S21
Woman tell me where I live to wait to dec to switch
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Deja3
Galaxy
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Galaxy S21
Not sure why they would say that, but for me, I switched to the tmobile sim and was able to get utilize tmobiles 5g network. The tmobile employee that helped me when I went in to get the sim card, said that Sprint phones were not accessing tmobiles 5g network, even though it shows you're on 5g. After the sim was put in, my data speeds increased dramatically...
Ksims22887
Halo
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Galaxy S21
I was on t mobile sim before where I live phone was not working I can't text and make phone call than I switch back to sprint.
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