badformeoryou
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‎02-10-2023 08:57 PM (Last edited ‎02-11-2024 06:37 PM by SamsungChelsea ) in
Galaxy S21I've been encountering an error with my phone every now and then. I discovered a temporary fix, which is to turn off the phone, plug it into a computer, turn it back on, and it will charge properly anywhere. However, I am looking for a permanent solution to this problem. (tried different chargers and heads)
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d_spi
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‎02-10-2023 09:03 PM in
Galaxy S21
Good evening @badformeoryou, I hope you're doing well.
I'm sorry to hear that your device has had this on-going problem.
Here's a guide that might help troubleshoot where the error from the moisture detection is coming from. If all else fails and you've tried everything in this guide, then I recommend having a Samsung Authorized repair center take a look at your device for repair.
I hope this helps
https://www.samsung.com/uk/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-...
I'm sorry to hear that your device has had this on-going problem.
Here's a guide that might help troubleshoot where the error from the moisture detection is coming from. If all else fails and you've tried everything in this guide, then I recommend having a Samsung Authorized repair center take a look at your device for repair.
I hope this helps
https://www.samsung.com/uk/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-...
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