Original topic:

My wifi will not stay on, and it doesn't show a list of networks.

(Topic created: 10-14-2024 10:29 AM)
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michael64
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Galaxy S21
My wifi won't stay on, and doesn't recognize any networks. 
8 Replies
realaud
Honored Contributor
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Galaxy S21
try doing a diagnostic on the wi-fi antennas (settings/device care/diagnostics). If it comes up OK, then you will probably have to reset your network connections (settings/general management/reset/reset wifi & bluetooth settings). This will reset, as it says, all wi-fi and Bluetooth settings and you will have to re-establish them.
userB3Ic4hRxuQ
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Galaxy S21
I have the same issue. I have reset network settings and tried in safe mode to ensure it wasn't a rogue app. For me, it all started with the 6.1.1 update.
michael64
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Galaxy S21
I think that's when mine started as well. I still have not figured it out.
userB3Ic4hRxuQ
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Galaxy S21
I've tried everything short of a factory reset. I know the timing because I was excited to get some of the features with 6.1.1. And while playing with the new release, started seeing my connections drop (BT is very unstable, as well). I tried the service chat route to ask if there were any known 6.1.1 defects but they would only respond with the typical troubleshooting script. All of which i had already done...šŸ˜Š
michael64
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Galaxy S21
I'm going to try my wireless carrier tech support (T-Mobile). They are usually pretty knowledgeable/helpful.
userZAwB9tYJiS
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Galaxy S21
Anyone have a solution for this?
billlarkins
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Galaxy S21
No it just started that notice this weekend... it stopped pairing with my testa as well
Jinlm
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Galaxy S21
Same issue since the software update. My wifi won't stay on nor read any network to connect to. Have followed reset instructions to no avail. Read some posts that a lot of people are having the same issue. Some have even sent it in for repairs. Might end up doing the same thing.