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Original topic:

Not able to send or receive pictures

(Topic created: 04-12-2024 10:11 AM)
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Justin596
Constellation
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Galaxy S21

Multimedia not working not able to send or receive pictures 

6 Replies
bkelsise
Cosmic Ray
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Galaxy S21
Why isn't the multimedia not working?
Justin596
Constellation
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Galaxy S21
I'm not sure the other day. Somehow, my phone got into my settings while in my pocket, now able to send or receive pictures. Please help
Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S21

Hello Justin596

Thank you for posting and welcome to the Samsung Community. We understand how frustrating this may be. We  recommend that you reach out to your carrier regarding this issue. 

jhuff
Constellation
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Galaxy S21
It's an issue with multiple carriers, after the last Samsung upgrade.
Members_5ISioqD
Constellation
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Galaxy S21

This is a Samsung-caused issue. It stopped working after the Samsung upgrade, and I have tried everything. I hope they are seeing this and developing something to remediate the issues.

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destroymoderationnow
Constellation
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Galaxy S21

Next time buy a Motorola it works much better I have a Galaxy s23 and I can't wait to smash this piece of **bleep** and buy a Motorola

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