JUMP TO SOLUTION Solved

Original topic:

Phone shut down issues in S21 FE

(Topic created: 03-08-2022 10:07 AM)
4511 Views
user6Lzz7cZRM5
Constellation
Options
Galaxy S21

I bought the Samsung  galaxy s21 FE 5g I'm January.  I am facing repeated issues of the device automatically rebooting randomly. 

I have checked all settings, Uninstaller and reinstalled apps, gone into safe mode and done factory reset 3 times and also handed the phone to the local service center which is unable to resolve the issue. 

This is a major fault in the S21 FE model that Samsung is unable to replicate or resolve.

2 Replies
AliWright
Nebula
Options
Galaxy S21
I'm having the exact same problem?just started outt of the blue yesterday?now it's nonstop,I've tried everything except hard reset. Galaxy A51.
Please let me know if you find a solution.
Thanks
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S21

I can definitely understand how frustrating this may be. Give this link a shot for me: https://www.samsung.com/us/support/troubleshooting/TSG01001475/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and IMEI number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook
 
Send Message on Twitter
 
Send Message to Moderator