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Original topic:

S21 Symbols gone from keyboard

(Topic created: 05-19-2024 06:28 AM)
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DianeJohnson
Asteroid
Options
Galaxy S21
Hello, unsure if this was due to a recent upgrade, but the symbols disappeared from my keyboard except for the comma & the period on each side of the space bar. I've been trying to get them back where I long press on a letter key to enable them. Now I have to press the symbols key to see them. 

Resetting my keyboard did nothing. 

Can anyone help?

Thanks!
Diane

1 Solution


Accepted Solutions
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S21
Open your keyboard
Tap the gear icon
Scroll down to layout
Toggle on Alternative characters
1716126187134_1716126187127_0.jpg


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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5 Replies
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S21
Open your keyboard
Tap the gear icon
Scroll down to layout
Toggle on Alternative characters
1716126187134_1716126187127_0.jpg


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


DianeJohnson
Asteroid
Options
Galaxy S21
YOU'RE THE BEST!!! Just fixed it! Thank you SO much, this has been driving me NUTS! 😄 I kept checking in layout, custom symbols.
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S21
You're welcome happy to help if you could please click the 3 dots in the comment and mark as solved. Thanks


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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RMHudspeth
Constellation
Options
Galaxy S21

Worked for me too.  I miss my LG phones - they were so much better at retaining preferences after updates, not to mention less than 1/4 of the bloatware that Samsung insists on installing.  If they hadn't decided to not join the 5G fray, I would still be with them.

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NrdGrl
Constellation
Options
Galaxy S21

It did not bring back the attachment icon (paperclip), but the microphone came back. Any thoughts on how to get the attachment option back?

Thank you

0 Likes