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Original topic:

S21 Symbols gone from keyboard

(Topic created: 05-19-2024 06:49 AM)
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DianeJohnson
Asteroid
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Galaxy S21
Hello, unsure if this was due to a recent upgrade, but the symbols disappeared from my keyboard except for the comma & the period on each side of the space bar. I've been trying to get them back where I long press on a letter key to enable them. Now I have to press the symbols key to see them. 

Resetting my keyboard did nothing. 

Can anyone help?

Thanks!
Diane
4 Replies
Solution
GaryB82
Epic Samsung Care Ambassador
Options
Galaxy S21
Open your keyboard
Tap the gear icon
Scroll down to layout
Toggle on Alternative characters
1716126187134_1716126187127_0.jpg


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DianeJohnson
Asteroid
Options
Galaxy S21
YOU'RE THE BEST!!! Just fixed it! Thank you SO much, this has been driving me NUTS! 😄 I kept checking in layout, custom symbols.
GaryB82
Epic Samsung Care Ambassador
Options
Galaxy S21
You're welcome happy to help if you could please click the 3 dots in the comment and mark as solved. Thanks


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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RMHudspeth
Constellation
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Galaxy S21

Worked for me too.  I miss my LG phones - they were so much better at retaining preferences after updates, not to mention less than 1/4 of the bloatware that Samsung insists on installing.  If they hadn't decided to not join the 5G fray, I would still be with them.

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