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Original topic:

S21 Ultra message responses are out of order

(Topic created: 02-02-2021 12:30 PM)
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User111519
Constellation
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Galaxy S21

I was wondering if I can get any help I just switched from IPhone to Andriod and my text aren't in order it will show the person I'm texting there response will be above mine like they texted me first if anyone know how to fix this please help me 

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d_spi
Samsung Care Ambassador
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Galaxy S21
hey User111519

sorry to hear that your text order is displaying incorrectly. try this as a fix

open your Settings menu> scroll down to "general management"> next you'll want go into "time and date"> and then toggle on "automatic time and date"

this should display your text messages in order after you toggle that on.

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d_spi
Samsung Care Ambassador
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Galaxy S21
hey User111519

sorry to hear that your text order is displaying incorrectly. try this as a fix

open your Settings menu> scroll down to "general management"> next you'll want go into "time and date"> and then toggle on "automatic time and date"

this should display your text messages in order after you toggle that on.
User111519
Constellation
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Galaxy S21
thank you so much for responding I've tried that and cleared my cache still nothing
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d_spi
Samsung Care Ambassador
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Galaxy S21
try one more thing: Open the Samsung Messaging app> tap the three dots on the right side> this will take you to the settings menu> next go into "more settings"> "text messages" > under "input mode" make sure that is set to "automatic"
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usermzeJaY3BsM
Black Hole
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Galaxy S21

FYI, the option of changing your time to automatic will not retro-actively fix your messages.  The text messages all get time stamped when they are sent, and this does not get re-adjusted, so this repair will only work on messages going forward (i.e. any messages sent AFTER the fix was applied)  I have had this happen to me, and fixing the time to get the current time from the server has always fixed it for me.  

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User111519
Constellation
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Galaxy S21
how do I fix the current time situation to match the server then?
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usermzeJaY3BsM
Black Hole
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Galaxy S21
post 2 in this thread tells you how,

Settings / General management / Date and time / Automatic date and time -> On
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