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08-05-2024 03:15 PM in
Galaxy S21Hi everyone.
I bought this S21 fe 5G 3 years ago from Samsung.com locked to Verizon. I have miserable service where I now live so I am trying Mint Mobile.
Problem is, after verifying my phone was unlocked with vz and following all the steps for both vz and mint, I got an error message saying I "could not be activated on another carrier's network...."
I removed my vz rant, very angry with them, but they seem to think I stole the phone or have a fraudulent charge even though I have had autopay enabled for years and been a customer for over 14 years. Never going to be with them again.
They finally stated it was carrier locked and dont seem to have a clue what is going on and want to escalate yet again with a 3-5 day wait.
Would there be any reason this cant be done such as my purchasing a vz locked phone from samsung directly can or cannot be unlocked to move to another carrier?
Solved! Go to Solution.
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08-05-2024 05:14 PM (Last edited 08-05-2024 05:15 PM ) in
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08-05-2024 05:51 PM in
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08-05-2024 05:28 PM in
Galaxy S21- Mark as New
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08-05-2024 06:20 PM in
Galaxy S21![](/skins/images/7CB511428195469EB68489A14AF233BD/responsive_peak/images/icon_anonymous_message.png)
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