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Original topic:

Samsung Dex Video goes out when paused

(Topic created: 05-17-2021 09:23 AM)
userLTOJmRyF96
Constellation
Options
Galaxy S21

I have been experiencing a problem after switching to the S21.  No matter what video platform I use, when I have my phone connected to my TV via HDMI through a USB-C docking station, I lose video when I pause.  If I don't move my mouse and am still over the pause button, I can get video back when playback is resumed, or I can move the mouse all the way to the upper left and back out and get video back.  This did not happen with my S9+.  Any suggestions on how to prevent this from happening?

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Solution
Cyberbuilder
Galaxy
Options
Galaxy S21
This is usually caused by using incompatible docks, make sure the dock supports USB 3.2 and check your display settings.

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Solution
Cyberbuilder
Galaxy
Options
Galaxy S21
This is usually caused by using incompatible docks, make sure the dock supports USB 3.2 and check your display settings.

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userLTOJmRyF96
Constellation
Options
Galaxy S21

Thank you.  Looks like that was the case.  A USB-C to HDMI adapter works just fine.

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