Original topic:

Samsung S21 unresponsive touch screen after a month of use

(Topic created: 2 weeks ago)
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Massimo 1971
Constellation
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Galaxy S21

I have read through and watch most of the videos to solve this problem. But i have not seen an issue like this before. 

i bought the phone new off ebay, after about a month of use, the touch screen went dead, can do anything. did full wipes and resets. i can access it though using a mouse. 

I think i know the issue but i don't know if it is hardware (screen connection) or firmware. 

In the firmware, the phone TSP version, the parts TSP version and the developer only are all N/A.

If i do TSP FW update, it fails.

 

thank you for your time and help with this matter

1 Reply
dreap
Asteroid
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Galaxy S21
If the phone is out of warranty and has not had damage I would try push a custom rom rooting the phone or have the service provider push an update. If that fails changing a s21 digi is not that hard I use heated small long bean bags to sit on the phone to unglue it. Parts and 3rd party parts are everywhere.
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