Original topic:

Software update says my current version isn't supported?

(Topic created: Sunday)
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reachsri
Constellation
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Galaxy S21
Title. When I try to update phone, it says "your current software version isn't supported. Please visit a service center". What does this mean? Does this mean I'll no longer receive updates? I'm on Android 14 with April 1st 2024 being my security patch level.
5 Replies
meself
Black Hole
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Galaxy S21
Seems updates ended on your phone
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angelg4
Galaxy
Options
Galaxy S21
Seems like a issue with your phone. You can take it to a Samsung repair shop so they can flash it for you.
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angelg4
Galaxy
Options
Galaxy S21
And the latest security patch is August. Well it could depend what model you have and service provider.
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meself
Black Hole
Options
Galaxy S21
Each carrier gets same updates
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rlynn247
Constellation
Options
Galaxy S21
I have 2 S22Ultras and one of them is saying the same thing and the other updated today so I'm trying to figure this out myself
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