Solved: Trouble importing new photos - Samsung Community

Earlymorn · ‎03-13-2022

My phone has many photos on it. I am trying to import only recent photos. The photoshop app on my computer finds all photos but when I try to download my new photos a box comes up saying "something went wrong - try again".

Is anyone out there able to help me with this problem.

Dawn

bill-e · ‎03-14-2022

Dawn, try a different cable, I had that issue once when using a bad or charge only usb cable

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

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Charkatak · ‎03-13-2022

After you locate photos that you want to copy, try copying a small amount at a time

Earlymorn · ‎03-14-2022

Thank you for your help. I took Bill's advice as well and eventually I got all my photos onto my computer.

bill-e · ‎03-14-2022

Dawn, try a different cable, I had that issue once when using a bad or charge only usb cable

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

Earlymorn · ‎03-14-2022

Thank you. I will try another cable and let you know how I got on.

Earlymorn · ‎03-14-2022

Thank you Bill I will try this and let you know how I got on.

Earlymorn · ‎03-14-2022

All done. Thanks for your help. I had to try several times as system kept crashing out. But, finally we got there. I also took Charkatak's advice.

Original topic:

Trouble importing new photos

1 Solution