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Original topic:

Unable to set up my Samsung Wallet

(Topic created: 01-18-2024 04:20 PM)
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Members_bufyKA5
Constellation
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Galaxy S21

I am trying to set up my Samsung Wallet. I don't use any security on my phone at log in, not password or fingerprint. After logging in to Wallet, it says it want's to verify it's me and offers two choices, password or fingerprint. I choose password and nothing happens leaving only the option of fingerprint which is not set up so I'm stuck. Any suggestions?

1 Solution


Accepted Solutions
Solution
Galaxy S21
You will be unable to use Samsung Wallet unless your phone is secured with a passcode. The thumbprint is just a faster way to bypass a passcode or word once it is already set up.

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4 Replies
thegoodchef
Asteroid
Options
Galaxy S21
Set you password on your phone as your fingerprint and then log in if not them im stuck
Robin621k
Honored Contributor
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Galaxy S21
Set up a fingerprint!
thegoodchef
Asteroid
Options
Galaxy S21
That will not work
Solution
Galaxy S21
You will be unable to use Samsung Wallet unless your phone is secured with a passcode. The thumbprint is just a faster way to bypass a passcode or word once it is already set up.