Original topic:

Unwanted Apps

(Topic created: 05-18-2024 06:56 AM)
1820 Views
MrsShip
Asteroid
Options
Galaxy S21
Every time there is a system update, there are three or four games that are added to my phone without my permission! It needs to stop!!!! What can to do to stop this? 
JUMP TO SOLUTION
13 Replies
MrsShip
Asteroid
Options
Galaxy S21
Interesting ... directly from Samsung store, huh? 🤔
0 Likes
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S21

@eswarjj This is your carrier or another malicious app on your phone. I've had unlocked devices for years and never had any random apps installed on my phones. 

0 Likes
eswarjj
Asteroid
Options
Galaxy S21

Hey, just trying to further debug this. I only have apps from the Play Store (that I've used on other phones before). Any idea how or why the carrier can access my phone? Any way to disable this? So far the only ones that have been installed are ones that were pre-installed junk directly from Samsung. These are apps that could be uninstalled - not just disabled. So, they were gone completely for a few days. 

0 Likes
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S21

@eswarjj Which carrier do you have? T-Mobile has an app they frequently put on phones. 

0 Likes