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My girl updated her 21 ultra and she can't do anything with it. Can't restart, can't answer calls cause won't swipe and she... View Post 
SamsungRyder
Hello, thanks for reaching out. I am sorry to hear that your girl's S21 Ultra after an update cannot... View Post |
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Gaming hub keeps deleting my games. I don't know why. View Post 
Samsung_Moderator
Hello, thanks for reaching out, and welcome to the Community. Just to confirm, have you tried checki... View Post |
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My S21 Ultra (flagship) phone's back cover came out and water damaged. Samsung chat like to say this physical... View Post 
Samsung_Moderator
Hello, There. Based on the photographs and information provided, it sounds like this is a service-re... View Post |
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Hi, anyone else having issues sending texts to a group or media & getting an error saying Multimedia messages not supported by network?... View Post
Samsung_Moderator
Hello all, thanks for reaching out about this. I can understand how inconvenient it is to not be abl... View Post |
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My phone had an update and noe my IG videos with music are jumping and freezing. View Post
SamsungRyder
Hello, welcome to the Community, and thanks for reaching out. As @user_ams007 suggested, try clearin... View Post |
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I just did updqte today and now Wifi won't turn on, its stuck on "turning on" View Post
Samsung_Moderator
Hello, thank you for reaching out about your Wi-Fi not turning on for your S21. I can understand the... View Post |
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Device: S21 FE The 'External Storege Transfer' backup option has stopped working after the recent One UI 6.1 update. It used to work... View Post
Samsung_Moderator
Hey there, welcome to the Community, and thanks for reaching out on this matter. Have you tried a si... View Post |
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Hello. Yesterday i upgrased my software to one ui 6.1 and my swipe gestures are gone. Now i can see the buttons for back home and recent apps on... View Post 
LEtrangere
Solved the problem by installing the fine lock app. Looks about the same with good lock and does it ... View Post |
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Hi today (5-17-24) my phone has restarted 4 times for no apparent reason. Does anyone have any ideas why? View Post |
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Every time I try to submit error report, they tell me to recreate the issue and resend with error logs etc. Well, when you click... View Post 
Samsung_Moderator
Thank you for reaching out. I can certainly understand the confusion of which app to turn off the ba... View Post |
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We have 2 S21 phones connected to smartthings. When i leave and wife is homr nothing happens as it should but when my wife leaves and i am home it... View Post
Samsung_Moderator
Hello there, Mike0358! Welcome to the community! Because there are so many variables to consider, we... View Post |
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On 1/16 my s21 phone and wifes s21 stopped being sensed as presence sensors in Smartthings. Contacted support and after 2 calls and and over 2 hrs.... View Post
Samsung_Moderator
Hello, We understand the importance of being able to use the Phone Presence feature in SmartThings. ... View Post |
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Yesterday I accidently clicked on SmartView and it tried to mirror the TV. I was not trying to do do this, accidental slip of my finger. SmartView... View Post
Samsung_Moderator
Hello, welcome to the Community, and thanks for reaching out! I can certainly understand the concern... View Post |
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I have an S21 FE 5g that's 2 years old. About a month ago my phone app stopped working intermittently. It starts working again once I restart... View Post
Samsung_Moderator
Hello, welcome to the Community, and thanks for reaching out. I can certainly understand the inconve... View Post |
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I've had my Samsung S21 5G for 7 months now and for the last few months I've been having problems with my phone. Randomly my phone restarts... View Post
Samsung_Moderator
Hello, thanks for reaching out about your S21 overheating and restarting. I can certainly understand... View Post |
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I have an S21 and here over the last two weeks I have noticed that my Smart view is delayed going to my TV I've tried several different TVs and... View Post
Samsung_Moderator
Hello, welcome to the Community, and thanks for reaching out pertaining to Smart View having an audi... View Post |
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Anyone else having issues with the touch screen becoming unresponsive. Sometimes certain apps or functions won't work unless restarted. Saw a... View Post
Samsung_Moderator
Hello all, thank you for reaching out, and I am sorry to hear your touch screen is not responding. Y... View Post |
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Hey I recently realized my Google assistant won't answer to my voice, would anyone know how to fix that? It's really frustrating me that it... View Post |
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