Not able to send or receive pictures

[Justin596]

Multimedia not working not able to send or receive pictures 

[bkelsise]

Why isn't the multimedia not working?

[Justin596]

I'm not sure the other day. Somehow, my phone got into my settings while in my pocket, now able to send or receive pictures. Please help

[Samsung_Moderator · Accepted solution]

Hello Justin596, 

Thank you for posting and welcome to the Samsung Community. We understand how frustrating this may be. We  recommend that you reach out to your carrier regarding this issue. 

[jhuff]

It's an issue with multiple carriers, after the last Samsung upgrade.