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Original topic:

still stuck on android 12

(Topic created: 07-20-2024 09:00 AM)
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malek452
Constellation
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Galaxy S21

hey , i have s21+ and i live in algeria , the issue here that my phonr still stuck on android 12 although my phone support both android 13 and 14

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3 Replies
MrGhost
Asteroid
Options
Galaxy S21
Connect your phone to wifi then update your phone if that doesn't work your mit have a virus or something else prevent it from updating.
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Solution
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S21

@malek452 Unfortunately you have landed in the user to user discussion area for Samsung US products and services. To find a discussion area for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/ 

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3Fees
Red Giant
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Galaxy S21
Can flash up your phone with Samsung official firmware, check out samfw.com.

Cheers
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